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Privacy Policy
The Privacy Policy explains how IllawarraTechie handles personal information and complies with the requirements of the privacy law including the Privacy Act 1988.

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1. COLLECTION OF PERSONAL INFORMATION

Why do we collect your personal information?

If you are customer, to provide you with our IT Support and Service Solutions we always try to collect only the information we need for the particular services that you have asked us to provide to you.

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What personal information do we collect and store?

The personal information we collect and store will depend on why you contact us and on which IllawarraTechie services you select. The information may include:

  • your name and contact details, including your physical address, email address and telephone number(s)

  • your bank account and/or credit card details

  • other information you may provide to us, e.g. through customer surveys.

2. CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card or place a booking, we imply that you consent to IllawarraTechie collecting the personal information and using it for that specific reason only.

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By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

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If you don’t provide your personal information to us, we may not be able to properly provide our service to you, administer your account, verify your identity and/or let you know about other products and services that might be useful to you.

How do I withdraw my consent?
You can call us on 0432 719 518 or submit a request to support@illawarratechie.com.au

3. DISCLOSURE

If we are required by law to do so or if our Terms of Service has been violated we may disclose your personal information.

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4. THIRD-PARTY SERVICES

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

5. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Some of the ways we do this are:

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  • electronic security measures in our system like firewalls and data encryption, data is encrypted using secure socket layer technology (SSL) and is stored with a AES-256 encryption.

  • Anti-fraud protection to safeguard payment information and protect transactions.

6. DIRECT MARKETING

We may send you direct marketing communications and information about our products, services, discounts, competitions and special promotions that we consider may be of interest to you.

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We may do this by using email, telephone, SMS, Social Media or other means.

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If you would like to opt-out from receiving our marketing offers, we will provide easy to follow steps to do so by contacting 0432 719 518 or submitting a request to support@illawarratechie.com.au

7. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

You have the right to request access to personal information that we hold about you, and ask that we correct that personal information. You can ask for access or correction by contacting us. If you ask, we must give you access to your personal information, and take reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or requires us not to.

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If we refuse to give you access to, or correct, your personal information, we must notify you in writing setting out the reasons why we are unable to do so.

8. CHANGES TO THE PRIVACY POLICY

This privacy policy can be modified at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated with the last modification date, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. HOW TO MAKE AN ENQUIRY OR COMPLAINT

If you have an enquiry or a complaint about how we handle your personal information, Please let us know about your concerns by using one of the following methods:

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